Frequently Asked Questions

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What is included in a full detail? Question

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A full detail covers exterior foam wash, decontamination, wheels and tires, interior vacuum, crevice blowout, plastic and vinyl cleaning, steam for high-touch areas, glass inside/out, and a sealant for up to 3 months of protection.

How long does a standard interior detail take?

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Most interiors take 2–4 hours depending on size and condition. Add 60–90 minutes if shampoo or steam extraction is requested.

How much does detailing cost?

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Pricing varies by vehicle size and condition. Interior-only typically starts at $149, exterior at $129, and a full detail from $249. For heavy pet hair or bio cleanup, surcharges may apply after inspection.

Do you offer mobile detailing?

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Yes. We bring power, water, and shade solutions where permitted. Underground parkades or restricted areas may require access to a standard outlet and a parking space.

Can you detail electric vehicles safely?

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Absolutely. We follow OEM-safe processes, avoid high-pressure near charge ports, use pH-balanced chemistry, and protect sensitive screens and trims during interior cleaning.

What is ceramic coating and how long does it last?

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Ceramic coating is a semi-permanent layer that bonds to paint, adding gloss, UV resistance, and easier washing. With proper care, pro-grade coatings last 2–5 years; maintenance washes help maximize longevity.

Do you remove pet hair and odors?

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Yes. We use dedicated pet-hair tools and enzyme treatments. For strong odors (smoke, spills), an ozone treatment can be added after deep cleaning for best results.

How should I prepare my car before the appointment?

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Please remove personal items and child seats if possible, leave the trunk accessible, and ensure we have keys and enough space to work around the vehicle safely.

What is your cancellation policy?

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We understand plans change. Please give 24 hours' notice to reschedule or cancel. Same-day cancellations may incur a $40 fee to cover preparations.

How do I book and pay?

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Book by phone at +1 (587) 492-6031 or email [email protected] with your vehicle, location, and preferred time. We accept card, Interac e-Transfer, and contactless payments.

Do you protect against winter salt and road grime?

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Yes. Our decon wash removes salt buildup and we apply paint and wheel sealants to reduce adhesion. Rubber mats and fabric guard help protect interiors from slush and stains.

How long do seats take to dry after shampoo?

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Typically 3–6 hours depending on ventilation and weather. We use air movers when available to accelerate drying. Avoid sitting on freshly shampooed seats until fully dry.

Do you offer gift cards or prepaid packages?

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Yes, digital gift cards are available in custom amounts and can be redeemed for any service. Ask about multi-visit packages for seasonal maintenance savings.